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Great MD shop

Haci Mustafa Düz

Bornstraße 160a (Im Kaufland, locksmith)
44145 Dortmund
Germany

Telephone: 0231 847 077 43

Email: info@mdcase.de

VAT identification number(s): DE274753006

Professional liability insurance:

Generali
Friedrich-Ebert-Platz 5
58095 Hagen
The geographical scope of the insurance cover includes activities in Arnsberg.

The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/ . We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

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Shipment

How long does delivery take?

It will take up to 1 day to process your order. This is followed by a shipping time of 2-4 days.

Where does shipping go and shipping costs?

We send our parcels throughout the EU. to Switzerland and England, with prices as follows:

Germany: Free shipping

Other EU countries: €2.91

Switzerland: 2.91 CHF

England: £2.91

returns

When are returns possible?

Returns are generally not possible because these are personalized products, but there are exceptions as follows:

- The wrong product arrived when you originally ordered it (this includes: wrong designs, wrong colors or the wrong name/date)

- The goods have production defects

How do returns work?

You can send us a message with your individual problem, the following data is required:

Full name

Order number

The damaged goods

The reason for the return

You can then send your return within your return period ONLY with DHL to the following address:

MD Shop

Bornstrasse 160a

44145 Dortmund